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Privacy Policy - Maxwell Services
Last updated: January 1, 2023

1. Introduction

Maxwell Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website maxwellservices.org or use our services.

Note: By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, mailing address
  • Donation Information: Payment details, donation amounts, giving history
  • Volunteer Information: Skills, availability, background information
  • Communication Data: Messages, inquiries, feedback

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring website and search terms
  • Device information and operating system

3. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Service Provision Process donations, manage volunteer applications, and provide requested services
Communication Send updates about our programs, events, and impact reports
Improvement Enhance and personalize your experience on our website
Legal Compliance Meet legal obligations and maintain proper records
Security Protect against fraud and ensure website security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities.

Important: We require all third-party service providers to maintain the same level of data protection that we provide and to use your information only for the purposes we specify.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • SSL encryption for data transmission
  • Secure servers and firewalls
  • Regular security assessments
  • Limited access to personal information
  • Employee training on data protection

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Typical retention periods include:

  • Donor records: 7 years for tax and audit purposes
  • Volunteer applications: 3 years from last activity
  • Website analytics: 26 months
  • Newsletter subscriptions: Until you unsubscribe

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access and Correction

You can request access to the personal information we hold about you and ask for corrections if it's inaccurate.

Opt-Out

You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.

Data Deletion

You can request deletion of your personal information, subject to certain legal exceptions.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe we have violated data protection laws.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.

We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Privacy Officer

Email: privacy@maxwellservices.org

Address: 729 Winterside Dr, Apollo Beach, FL 33572

We typically respond to privacy inquiries within 3-5 business days.